FedEx is manned by the most dedicated, optimistic, and genuinely nice people

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Which Airline did you interview with? FedEx
How many days between invite, interview, and listed availability? 4 weeks
Did you receive a job offer? Yes
If you did not receive the CJO why do you think you weren’t chosen to continue in the process?
What is your experience? Military
Total Flight Time 2,000-3,000
Total Turbine PIC Time >2,000
General Overview of Experience FedEx is manned by the most dedicated, optimistic, and genuinely nice people I’ve ever encountered in my career. The entire experience, from the minute you walk in the door in the Training Center, is tailored to make sure you’re set up for success and you’re provided an environment to be yourself. Granted, there are stressful parts of the experience, but it’s made abundantly clear that the whole point of those segments is that they want to get to know the REAL you. I can’t say enough good things about Amy, Kim, and John in the Pilot Recruiting office. Amy McNeill (HR big-wig, resume selector, and test proctor) will just straight-up tell you with a smile on her face that you’re there because they have “already hired” you, and to please not “screw it up.” In writing, it sounds a bit pressuring, but I can assure you, she wants every person in the room to absolutely rock the tests and the interview.
How long did you have your application in before you received an invite? 1-6 months
Did you attend a job fair? No
Did you do anything special that triggered the interview invitation? I updated my application after EVERY flight, to include the section on 1-year lookback. Keep an electronic log of your last year’s worth of sorties in Excel, and it’ll be easy to gonkulate.
How many internal recs did you have? 5+
How long was it from the time of your invite to the actual interview? 4 weeks
Did you have any issues with logbooks, application or paperwork? None. I used Tito’s Delta example as a guide. I made mine completely “brand-neutral” and included all of my Air Force HARM records. I had a FHR pulled the day of my last flight before the interview as well as my entire line-by-line history. I also included my entire FEF. I did NOT recreate my AF flight records into a civilian format. The whole thing was probably overkill, but I had two 35-year FedEx veterans for my panel interview, and they didn’t have any questions on records.
How did you prepare for the JKT/COG portion of the interview? Went full-crazy on the RST 15-day program and the ground school section. Aero for Naval Aviators (the full text) and Everything Explained for the Professional Pilot were also part of the plan on my own.
Technical Test Questions See above.
What was the hardest technical question or content you experienced during the job knowledge test? Know the aero concepts COLD. RST’s practice tests are nice, but as you answer them, make sure you can, with 100% certainty, explain WHY a particular answer is correct. The toughest questions for me were general systems questions pertinent to transport category jets… a subject of which I had ZERO hands-on knowledge. If you’re coming from an airframe that’s more likely to carry AMRAAMs than boxes, dig into the RST systems sections and understand the conceptual side of the systems… bleed air, turbofan engines, big-jet hydros, electrics, etc. Embrace your inner engineer, it’ll pay off.
Cog Test Tito is my hero.
Cog Math Questions Don’t worry about it. The test score as a whole is heavily weighted to the XILTUO recall. And yes, those were my letters, and I will probably remember them until the day I die.
HR Questions My HR interviewers were 35-year vets of the company, and want to be darn sure you’re the kind of guy/gal that will keep their pensions intact. That being said, they are fiercely proud and protective of the great culture they have developed at FedEx, and want to ensure that your real personality is a good fit. They really want to get to know you. Be yourself. Be prepared to s*can your “4-minute intro” in response to them asking you to talk about what’s not on your resume. This was common in my group of 10. I mentioned NOTHING in my intro that was on my resume, except where/when things were happening so my interviewers could follow along on my resume. Sure enough, they just scribbled happily on my resume and followed along. No follow-ups from them. My interviewers were very personable and nice, and they even said “we’ll ask you some tough questions in the middle, but don’t let it get to you.” Sure enough, like an on/off switch, they went into the tough questions (because they have to) and it was no big deal. Prep yourself for an attitude shift from your interviewers and don’t read into it like you’re tanking it.
As for specifics, I got asked 30+ minutes worth of fatigue questions. Every permutation of “you’re tired,” “captain’s tired,” etc. Have a good clip of options below the “bro line” for dealing with these tough situations.
How long prior to the interview did you prepare for the HR portion of the interview? 3 Months
Which HR Prep service did you use and did it help? Emerald Coast. They will do a great job providing you context and framework, but FedEx does not seem to be looking for robots reading off a script. They genuinely want to know about you as a person. Your
Any additional information you would like to add. The SBI for FedEx can be tougher than it needs to be if you’re obsessing over the “answer” to the situation, and are oblivious to the CRM process. I can’t emphasize enough how important it is to treat it like a team exercise, and everyone in the room WANTS YOU TO WIN! The guys I had as my FO and GOC were very helpful and accurate when asked clear questions, and no one was trying to trick me. They did try to elaborate too much (killing time) one time each, but a polite “hey buddy, really… where do you want to divert to” knocked that right off. The debrief of the SBI is just as important as the execution. DO NOT LET THEM JEDI MIND TRICK YOU INTO CHANGING YOUR MIND ON THE DECISION YOU MADE. They will give you a format for the debrief (mine was “well done, not so well done, things you would change, and human factors throughout). They will likely pose a hypothetical such as “what if I told you that XXX destination was SKC, would you change your mind?” I pivoted away from this with a “Well, that sounds like a potentially viable option, and had we known about it in the moment, it would’ve entered our crosscheck as an option up for discussion, but given the safe decision we made, I wouldn’t change what we actually did.”
Is their anything you wish you could have done different to prepare you for this process? No.
What can we do to improve our services? No.
Concepts not covered by RST SBI. Emerald Coast will help with this.
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