Incredible experience

rstharold, June 12, 2017, CJO Offered, UPS Ride Reports, 0

Which Airline did you interview with?	UPS
How many days between invite, interview, and listed availability?	3 weeks from invite to interview
Did you receive a job offer?	Yes
If you did not receive the CJO why do you think you weren’t chosen to continue in the process?	N/A
What is your experience?	Military
Total Flight Time	2,000-3,000
Total Turbine PIC Time	1,000-2,000
General Overview of Experience	Incredible experience. I felt the entire time that there were no games. During the whole process they wanted to get to know the real you. This Ride Report will mirror the ones that have been sent up before. UPS wants to make sure you are a good fit for their company since they are a little different than the others. Big takeaways: 1) Do a job fair, 2) Have internal recs if able, 3) Prepare appropriately (RST Hogan and read Big Brown) and be yourself at the interview With that: I received the Hogan about 3 weeks before my interview. I took it and passed 2 days later (thanks to RST Hogan Prep), got an immediate call to interview 3 weeks later. I showed at 0600 for the interview. I stayed at the Holiday Inn which was a short drive (3-5 min max). You can take the 0600 shuttle from the airport or drive. It’s simple to get to. I was met outside by Mark who was very friendly and tried to put you at ease immediately. You’ll walk in, receive a visitor badge and then proceed to a briefing room. Mark gave me an outline of the day, show me the simulator binder (including pitch/power settings) and walked through the profile (giving some footstomps along the way). He then took my paperwork and left me alone for about 30 minutes to study. We proceeded to the sim and the profile was very similar to the other reports. He asked me to give a CRM/Takeoff brief, climbout to 5K, 30 degree turns, 45 degree turns, descent, downwind (given the holding problem detailed below), ILS to missed. At that point he puts the sim on freeze and gives the fire/smoke in the cargo compartment scenario. He will pressure you a little bit to divert to Cincy but land at SDF (even if it’s 0/0 vis)! Then he cleared up the weather and let me do a VFR landing (not graded). After the simulator they drop you off in the break room for about 20 minutes. After that, Frances and Warren brought me back to the same briefing room for my HR interview. Completely personable and professional. They state from the start they don’t want canned answers. Be honest with your answers (I did ECIC and admitted it up front). You lose points for lying and not being yourself. I’ll be more detailed in HR specifics below. After the HR interview, someone will take you over for fingerprints and then you’re done. I was out of there at 1030L. I received the CJO via phone about a week later.
How long did you have your application in before you received an invite?	6-12 months
Did you attend a job fair?	Yes
Did you do anything special that triggered the interview invitation?	I feel the combination of the job fair and 1-2 internal recs really helped boost my scores. That’s how you stand out.
How many internal recs did you have?	1-2
How long was it from the time of your invite to the actual interview?	3 weeks
Did you have any issues with logbooks, application or paperwork?	None. Majority of my flying is USAF. I presented my top 2 pages of ARMS history reports with an excel spreadsheet breaking down my PIC, ME Turbine, etc. times and had no questions whatsoever.
How did you prepare for the JKT/COG portion of the interview?	I would say at least half of my HR interview was discussing UPS as a company. I would agree that reading Big Brown is a NECESSITY. I wrote down timeline notes with key dates and also kept track of the core values discussed in the book. I incorporated those core values in selling myself during the HR interview. Additionally, read up on UPS current events (UPS Pressroom and UPS Longitudes were fantastic).
Technical Test Questions	– During downwind on the sim, you will likely be asked how long you can hold given fuel burn, time to divert, etc. It’s simple at ground zero but when you’re a little stressed doing an interview and hand-flying a sim you’ve probably never flown before, it might be tougher. Take your time to answer it and aviate, navigate, and communicate. – During HR I was asked a simple descent question. How long out do you start your descent (be sure to include a few miles for slowing down and a tailwind if given)? Again, like the sim, you’re interviewing and stressed so take your time with the question.
What was the hardest technical question or content you experienced during the job knowledge test?	Only two questions were above.
Cog Test	N/A
Cog Math Questions	N/A
HR Questions	Interviewers gave their own introductions (about 10 minutes each) then asked for mine, especially what got me into flying. Main discussion topics/questions were (from what I remember): – Do you have other applications out there? – Why UPS? – Were you ever so tired you couldn’t fly? – There was ALOT of discussion about fatigue – TMAAT you had to intervene, take the jet, call a go-around, etc. – Descent question detailed above – What domicile/airframe would you like? – I was given the scenario of my Captain being high and fast on approach. Do not sacrifice SAFETY, the BRAND or FLIGHT DISCIPLINE – What are you most proud of? – Can you tell me a time where you had to wash someone out of a program or fail someone on a checkride/eval? – If there was one thing on your resume you could do again (because you enjoyed it so much) what would it be? – How would your family feel if you got ANC 747s? – Tell me about supply chain solutions. How much revenue does UPS make from it? – How else does UPS make money? – If there something in your career that you are not proud of? – Was asked specific company questions (aka did anything significant happen in the 1970s/1980s/etc) – When are you available? – Do you have questions for us? – Does your wife have questions? Be humble, honest and respectful. Build a rapport with all of your interviews (especially HR). Be knowledgeable about the company.
How long prior to the interview did you prepare for the HR portion of the interview?	I used ECIC and started about 6 months ago and recommend it completely. Especially since ECIC for now is a one-time payment, the earlier you sign up the more time you can think of stories and your brand.
Which HR Prep service did you use and did it help?	ECIC – Absolutely
Any additional information you would like to add.	USE RST HOGAN PREP! I feel I wouldn’t have passed if not for it.
Is their anything you wish you could have done different to prepare you for this process?	None. Use RST Hogan, Interview Prep (just to frame your stories and your brand), Read Big Brown, study UPS Pressroom/Longitudes, Be Yourself!

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