Stay calm, drink the water, be yourself

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, , CJO Offered, UPS Ride Reports, 0
Which Airline did you interview with? UPS
How many days between invite, interview, and listed availability? 45 days between invite and interview, 6 months out from availability date.
Did you include volunteer work in your application?
Did you receive a job offer? Yes
If you did not receive the CJO why do you think you weren’t chosen to continue in the process? N/A
What is your experience? Military
Total Flight Time 4,000-5,000
Total Turbine PIC Time
TPIC 121 hours 0
TPIC Military hours >2000
TPIC 91/135 0
General Overview of Experience Began the morning early (0600) in the 757 simulator. Reviewed profile with the instructor, then had 15 minutes to review pitch and power as well as a few other 757 flight characteristics. Profile: Climb rwy heading to 5K for area work. included 30 and 45 degree turns, slanted S (30 degrees bank, 1000 ft climbs and descents) followed by vectors for ILS 35L at KSDF. Was asked simple endurance question: Weather below minimums, you have 30K fuel and your alternate is 30 minutes away. Normal burn is 7K/hr. How long can you hold before you need to divert to alternate and arrive overhead with 7K? Performed go-around from first ILS, during go-around given indications of a cargo fire. Do I continue the ILS or divert to CVG (which is VFR)? I chose to perform a course reversal and land 17L. Additional crew member actively trying to talk me out of it and divert since I had gone around on first ILS. When asked I stated I was willing to continue below minimums to land since I would only have ~7-10 minutes with the cargo fire before crashing. Made the full stop landing, sim ride complete (full motion/visuals — weather was at mins). Make sure you talk through what you are doing and what you are seeing — use additional crew members to perform tasks if they let you (did not allow for that in my case). Following it you will debrief yourself. Be humble and be honest. I was asked if I could do it all over again, what would I change or pay more attention to. I said I would have paid more attention to the pitch/power settings for slower airspeeds and different configurations — like I said, 757 is very pitch sensitive!
Following the sim, taken to interview room for interview with another Capt and HR (lasted about 2 hours). Made me feel very relaxed. I drank not one, but two bottles of water 🙂 Very few questions about my logbooks (brought copy of my USAF Flight Records Folder). I had made a spreadsheet for PIC/SIC per aircraft which was useful since the UPS application did not print properly (the HR rep said this happens frequently) so I needed to fill it out again — just used my spreadsheet. As long as they can verify the hours in a logbook, you’re good to go.
Questions:
They introduced themselves first and then asked me to tell them about me.
Asked about my resume — various assignments, what was my most rewarding job, why did I chose my the schools I attended. Asked me a bit about my degrees.
TMAAT you had a difficult student and how did you handle it?
TMAAT you had a co-worker that wasn’t following the rules and how did you handle it?
How would you handle a crew member who isn’t following rules/procedure? How would you handle it if it could impact safety of flight?
Have you ever made an input during your career that led to an ops change and/or improved the safe operation of your aircraft?
Have you ever flown fatigued? How did you handle it? (I emphasized that while it is not ideal, knowing your limits and communicating your level of fatigue to the other crew member is key).
Why do you want to work for UPS?
Tell us what you know about UPS. — I did not have a lot of details. I read Big Brown and follow UPS on Twitter for company news. But did not use any of that in the interview. Was able to carry on conversation with what I knew on way to sim and during time in between sim and interview. I don’t think they want this part to be rehearsed or memorized.
What would you do if you didn’t fly for UPS?
Do you have applications in with anyone else? Yes – American and United
We had a lot of conversation about my masters thesis and volunteer work. Be ready to talk about yourself and what you can bring to the company. They really want to get to know you, not rehearsed answers. Stay relaxed and do not get defensive. They know we are not perfect! Be ready to talk about failures. I have a failed check ride. All I was asked was “Have you ever failed a FAA or military check ride?” I said yes, they just wanted highlights.
Great people, great company, great experience! I was offered the CJO the next morning.
How long did you have your application in before you received an invite? 6-12 months
Did you attend a job fair? Yes
Did you do anything special that triggered the interview invitation? Attending the FAPA-Aero fair was key for me. I only have 50 hours in last 24 months (all of them in the last 3 months) since I have been in senior leadership position in the Air Force and my aircraft was retired. Attending the fair allowed the recruiting team to meet me (and I am pretty sure get me past the application screening process). I had a telephone interview with in a week and Hogan invite a week later. 2 days after the Hogan I was scheduled for an interview. I also had an internal recc, but that had been in for a year. Meeting them at the FAPA-Aero event definitely triggered the process.
How many internal recs did you have? 1-2
How long was it from the time of your invite to the actual interview? 6 weeks
Did you have any issues with logbooks, application or paperwork? No. They just wanted to verify the hours on my app in a logbook. No issues or questions with app other than the second page to the aircrew info did not print out, so I had to fill it in again.
How did you prepare for the JKT/COG portion of the interview? N/A
Technical Test Questions N/A
What was the hardest technical question or content you experienced during the job knowledge test? N/A
Cog Test N/A
Cog Math Questions N/A
HR Questions None were that difficult. If you are comfortable talking about your experience, challenges, and successes and STAY CALM, you will be fine with the HR questions. Do NOT get defensive!
How long prior to the interview did you prepare for the HR portion of the interview? 3 weeks
Which HR Prep service did you use and did it help? ECIC. It helped me prepare to introduce myself and make sure I didn’t ramble. I only did the audio and visual portion of the program — had not done a webinar or seminar yet.
Any additional information you would like to add. Stay calm, drink the water, be yourself.
Is there anything you wish you could have done different to prepare you for this process?
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