United goes out of its way to let you know they want to hire you

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, , CJO Offered, United Airlines Ride Reports, 0
Which Airline did you interview with? United
How many days between invite, interview, and listed availability?
Did you receive a job offer? Yes
If you did not receive the CJO why do you think you weren’t chosen to continue in the process? N/A
What is your experience? Military
Total Flight Time 4,000-5,000
Total Turbine PIC Time >2,000
General Overview of Experience United goes out of its way to let you know they want to hire you. I studied the TSA Study Guide and had the entire guide committed to memory; I had all the requested documents itemized in a presentation folder; I used ECIC to prep for the interview –this gave me piece of mind as I began the interview process.
App published: 29 Jul 2016
Availability date: 01 April 2017
Hogan email: 24 Oct 2016
Hogan completed: 26 Oct 2016
Interview email: 27 Oct 2016
First available interview date: 17 Jan 2017Arrived at Training Center and greeted by Doris and AmyLyn who put you at ease right from the start and knock out the admin portion–take your requested documents and have you review and initial your app pulled from the date you received your invite. You will need to red ink edit any significant changes. Interview office is not large but stocked full of mini water bottles and granola bars.I did the TSA portion first–very straightforward, 25-yr 757 CA evaluator, no gotchas; just recite the profile call outs and pilot inputs from the TSA study guide. Expect to conduct a takeoff and departure brief to include ground taxi and SID, and an approach brief to include STAR and IAP. Expect to have to use the QRH and to go missed approach and then have to divert. Then a quick CRM video that you debrief. TSA portion was roughly 45 minutes.
I did the HR portion next–also very straightforward, 1, 3-yr HR rep and 1, 10-yr 737 FO. Started with handing each a copy of my resume and giving my 5 min intro then answering multiple TMAATs. HR portion was roughly 30 minutes. No feedback given for either event.
How long did you have your application in before you received an invite? 1-6 months
Did you attend a job fair? No
Did you do anything special that triggered the interview invitation? No. I did have 9 LORs of which 7 were from UAL FOs.
How many internal recs did you have? 5+
How long was it from the time of your invite to the actual interview? 4 weeks
Did you have any issues with logbooks, application or paperwork? None. The interview welcome email was very specific on what copies of documents you need to submit. I also had a one page summary of my career flight hours by type that I submitted with my logbooks.
How did you prepare for the JKT/COG portion of the interview? N/A
Technical Test Questions N/A
What was the hardest technical question or content you experienced during the job knowledge test? N/A
Cog Test N/A
Cog Math Questions N/A
HR Questions -TMAAT you had to remove yourself from a flight.
-TMAAT you dealt with a disgruntled crew member.
-TMAAT you counseled a crew member for violating SOP.
-TMAAT you directed actions during a stressful flight.
How long prior to the interview did you prepare for the HR portion of the interview? 12 months
Which HR Prep service did you use and did it help? ECIC, and it absolutely helped me prepare and organize my thoughts to properly answer TMAAT questions in the STAR format.
Any additional information you would like to add. I can validate previous TRs that stated that if you get the interview call United wants to hire you. The interview is a means to meet you to make sure you’re compatible with its culture. Be yourself, smile, joke, and enjoy the process.
Is their anything you wish you could have done different to prepare you for this process? I would not develop TMAAT stories for a specific line of questioning, rather I would have a few stories that I could use interchangeably that demonstrate the (customer service, CRM, crisis, conflict with higher, conflict with peer, mentorship, criticism) 7 categories.
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