Very professional experience, and extremely nice group of interviewers

rstharold, November 15, 2019, CJO Offered, Delta Ride Reports, Delta Ride Reports, 0

Which Airline did you interview with?	Delta
How many days between invite, interview, and listed availability?	2 weeks
Did you include volunteer work in your application?	Yes
Did you receive a job offer?	Yes
If you did not receive the CJO why do you think you weren’t chosen to continue in the process?	NA
What is your experience?	Military,121
Total Flight Time	3,000-4,000
Total Turbine PIC Time	TPIC 121 hours 1-500 TPIC Military hours 0 TPIC 91/135 0
General Overview of Experience	Every ride report was spot on. Very professional experience, and extremely nice group of interviewers. Every single minute we were there we truly felt they wanted us all there, and they really strive to wanting to hire everyone. The moment you get there, you turn in your paperwork in order of set 1 and set 2. As directed, they don’t want any tabs (other than logbook), staples or folders. Literally just handover both sets as a whole stack, simple. You meet with Captain Barry Holmes, he talks to the whole group for about 15 minutes. Extremely professional and very approachable. He seemed truly excited to have us all there. We split up into 2 groups, one takes the personality test, cog and technical in the morning, then go to lunch, then after lunch you do HR. Second group does it reverse. COG was MUCH easier than the RST practice ones, so if you’re doing great there, don’t worry about it. In the 6 weeks I prepped I maybe practiced COG for 3-4 days leading up to the interview. Technical was as advertised. Know the concepts. Out of the 60 I maybe recognized 6 of the same questions from RST. The rest were all new, but based on same principles RST focuses on. So really really learn the concepts. I would actually have liked to have spent more time reading the T-34 manual. I never really read the ANA that in depth. I read a few aero pages and noticed it was just going too deep. Overall, no one really feels great after the technical test, but know that if you follow the RST 15 day guide, and read every single ground school document and take every quiz and practice test, you will be ready even though it may not feel like it. HR was very straight forward, felt very conversational and we all even laughed a bit. They asked me some questions about my application, and asked me about a 121 incident I had (was non disciplinary), and I gave them the full story with 100% honesty. I told them about lessons learned from that incident, and they all seemed to be very understanding and they know no one is perfect.
How long did you have your application in before you received an invite?	12 months +
Did you attend a job fair?	Yes
Did you do anything special that triggered the interview invitation?	Job fair over two years ago, had 4 internal recs.
How many internal recs did you have?	3-4
How long was it from the time of your invite to the actual interview?	6 weeks
Did you have any issues with logbooks, application or paperwork?	no issues. Just asked about my listed incident and my speeding tickets. Just follow the paperwork checklist to the t.
Technical Test Questions	Again, know the concepts! Can’t emphasize this enough. At the end of the test I had marked down about 18 questions I wanted to go back to and sit on them a little longer. That made me a bit nervous since I hadn’t done that in practice tests. So make sure to really read everything and understand it all. My questions were mostly aerodynamics and engendering. Only had about 4 math questions, about two nav and regs questions, and one airport sign question.
What was the hardest technical question or content you experienced during the job knowledge test?	Can’t remember any specific ones that jump out. They were all pretty much covered on the prep course, but it’s just a matter of trying to maximize your exposure to every concept as much as possible.
HR Questions	TMAAT you had different opinions with a coworker and how did you solve it. TMAAT you had a hard day at the airlines. TMAAT you had to solve a customer service issue. WWYD FO keeps showing up looking dirty and unprofessional. WWYD you can’t make your commute to work due to WX and flight cancellations. Who do you call. How do you like XYZ airline’s current customer service experience? How did you like their training? What made you go to XYZ airlines? (Used this time talk about my family and also eventually led to “why delta”) How was your transition from military Rotary wing to airlines. Overall though, that whole list of questions felt all conversational. We would chat for a bit and they would throw some jokes, we’d laugh, and then they would just throw a question here and there. Just be yourself.
Cog Test	Very easy, don’t sweat it. Practice the main 13 games a few days prior to interview and you’ll be fine.
How long prior to the interview did you prepare for the HR portion of the interview?	2 weeks.
Which HR Prep service did you use and did it help?	Emerald Coast. Yes and no. They are worth every penny in the sense of peace of mind of knowing you did everything possible to get the job of your dreams. They were great at helping me organize my thoughts, and helping me have my top 10 stories lined up ready to go. Where it did go “wrong” for me, was when things got very conversational in the HR portion. I opened up quite a bit, and just completely showed them who I was as a person and almost all my HR training went out the window in a sense. But I would say it was just the nature of how it went with these 3 specific gentlemen and they were very good at putting me at ease. I felt very comfortable talking to them normally, and they would interject here and there during my stories wanting me to either elaborate more, and literally to just laugh at what I was telling them. So take HR prep with a grain of salt. Definitely worth the money, but do not go on there being 100% canned answers because they will see right through it. Just be yourself, and use the ECIC story telling models and you’ll be just fine.
Any additional information you would like to add.	Relax. You’re your worst critic. I went in feeling pretty good, but I still kept finding every little thing that could go wrong. So if you do your prep and follow the paperwork checklist, just know they’re not gonna “dig” for someone thing you might’ve forgotten. Overall, considering how nervous I was, great experience and great group of guys and gals.
Is there anything you wish you could have done different to prepare you for this process?	Focus a little more on RST concepts, and don’t do so many practice tests. Practice tests can start giving you a false sense of knowing subjects if you start taking too many of them. Overall I must’ve taken a practice test about once a week and that’s it. Towards the end I definitely starting recognizing all the questions and that’s exactly what I didn’t want for fear of memorizing answers. But, follow all the RST device to the t and you’ll be in good hands.

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